Part-Time Customer Service Rep | Fast-Paced Growth & Training

Dayton Freight Lines; Des Plaines (IL); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

401(k)

Competitive weekly pay

Quick advancement

Customized training program

Modern facilities

Job summary

Dayton Freight Lines in Des Plaines, IL is seeking a Part-Time Customer Service Representative. The role supports freight pickup requests, rate quotes, shipment tracing, and customer inquiries with a focus on accuracy and timeliness.

Responsibilities include assisting the Service Center Manager, handling messages for managers, aiding drivers, and preparing bills of lading. The position offers a 401(k) plan, modern facilities, and opportunities for advancement.

Qualifications

• Excellent communication and customer service skills.
• Ability to manage high call volumes with accuracy.
• Strong attention to detail in a fast-paced setting.
• Proficiency with Microsoft Office suite and data entry.

Responsibilities

• Assist the Service Center Manager.
• Take and deliver messages for the Service Center Manager and Account Managers.
• Provide assistance to Drivers.
• Prepare bills of lading and delivery receipts.
• Maintain excellent communication with customers and interline companies.
• May assist with payroll, data entry, freight reports, driver collect reports, billing and filing.

Skills

Excellent communication

Customer service

Attention to detail

Phone call handling

Fast-paced environment

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Dayton Freight Lines in Des Plaines, IL is seeking a Part-Time Customer Service Representative. The role supports freight pickup requests, rate quotes, shipment tracing, and customer inquiries with a focus on accuracy and timeliness.

Responsibilities include assisting the Service Center Manager, handling messages for managers, aiding drivers, and preparing bills of lading. The position offers a 401(k) plan, modern facilities, and opportunities for advancement.