Evening Customer Service Rep: Fast-Paced with Growth

Dayton Freight Lines; Kentucky; On-site; USD 42,981,120 - 63,038,976; Full time

Benefits offered by this job

Stable company

Competitive weekly pay

Fast advancement

Training program

People-centered work environment

Modern facilities

Job summary

Dayton Freight Lines is seeking a Customer Service Representative for the 4:00 PM - 9:00 PM shift in Kentucky. You will assist customers with freight pickup requests, rate quotes, shipments tracing and appointments, and support Account Managers and Drivers.

The role requires excellent communication, strong keyboarding, and the ability to manage multiple tasks in a busy office setting. Training and growth opportunities are available in a modern facility.

Qualifications

• Experience with high-volume phone calls.
• Excellent communication and customer service skills.
• Ability to work in a fast-paced environment with attention to detail.
• Skillful in Microsoft Office programs.
• Excellent keyboarding skills.

Responsibilities

• Assist the Service Center Manager.
• Take and deliver messages for the Service Center Manager and Account Managers.
• Provide assistance to Drivers.
• Prepare bills of lading and delivery receipts.
• Maintain excellent communication with external and internal customers as well as interline companies.
• May be asked to assist with payroll, data entry, freight reports, driver collect reports, and billing.

Skills

MS Office

Keyboarding

Attention to detail

Phone handling

Customer service

Job description

Dayton Freight Lines is seeking a Customer Service Representative for the 4:00 PM - 9:00 PM shift in Kentucky. You will assist customers with freight pickup requests, rate quotes, shipments tracing and appointments, and support Account Managers and Drivers.

The role requires excellent communication, strong keyboarding, and the ability to manage multiple tasks in a busy office setting. Training and growth opportunities are available in a modern facility.