Part-Time Logistics Customer Support Specialist

Dayton Freight Lines, Inc.; Des Plaines (IL); On-site; USD 1,928,640 - 2,479,680; Part time

Benefits offered by this job

401(k)

Competitive weekly pay

Quick advancement

Customized training program

Modern facilities

Professional, positive and people-cent

Job summary

Dayton Freight Lines, Inc. in Des Plaines, IL, is seeking a part-time Customer Service Representative to assist with freight pickup requests, rate quotes, and shipment tracing.

The role involves coordinating with drivers and customers to ensure accurate information and timely service. The position offers a structured training program, a professional work environment, and opportunities for quick advancement within a stable and growing organization.

Qualifications

• Proficient with Microsoft Office and fast keyboarding.
• Experience handling a high volume of phone calls.
• Detail-oriented in a fast-paced environment.
• Excellent communication and customer service skills.
• Experience in administrative tasks and data entry (if applicable).

Responsibilities

• Assist the Service Center Manager.
• Take and deliver messages for the Service Center Manager and Account Managers.
• Provide assistance to Drivers.
• Prepare bills of lading and delivery receipts.
• Maintain excellent communication with external and internal customers as well as interline companies.

Skills

Microsoft Office

Keyboarding

Attention to detail

Phone call handling

Customer service

Job description

Dayton Freight Lines, Inc. in Des Plaines, IL, is seeking a part-time Customer Service Representative to assist with freight pickup requests, rate quotes, and shipment tracing.

The role involves coordinating with drivers and customers to ensure accurate information and timely service. The position offers a structured training program, a professional work environment, and opportunities for quick advancement within a stable and growing organization.