Evening Customer Service Expert — Fast Growth & Training

Dayton Freight Lines, Inc.; Jackson (MI); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Stable and growing organization

Competitive weekly pay

Quick advancement

Customized training program

Professional and positive work environment

Modern facilities

Job summary

Dayton Freight Lines, Inc. in Jackson, Michigan seeks a Customer Service Representative to assist customers with various inquiries, including freight pickup requests and tracking shipments. This role requires excellent communication and customer service skills, as well as proficiency in Microsoft Office.

The ideal candidate will thrive in a fast-paced environment and be responsible for maintaining effective communication with both external and internal customers.

Benefits include competitive pay and a supportive work environment.

Qualifications

• Proficient in Microsoft Office Programs.
• Excellent keyboarding skills.
• Ability to work in a fast-paced environment with attention to detail.
• Experience handling high volume of phone calls.
• Exceptional communication and customer service skills.

Responsibilities

• Assist customers with freight inquiries, pickup requests, and rate quotes.
• Communicate with internal and external customers effectively.
• Prepare bills of lading and maintain communication with drivers.

Skills

Microsoft Office Programs

Keyboarding skills

Attention to detail

Handling high volume of phone calls

Communication skills

Customer service skills

Job description

Dayton Freight Lines, Inc. in Jackson, Michigan seeks a Customer Service Representative to assist customers with various inquiries, including freight pickup requests and tracking shipments. This role requires excellent communication and customer service skills, as well as proficiency in Microsoft Office.

The ideal candidate will thrive in a fast-paced environment and be responsible for maintaining effective communication with both external and internal customers.

Benefits include competitive pay and a supportive work environment.