Evening Crisis Intervention Lead & Team Mentor

Crisis Center of Tampa Bay; Tampa (FL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Flexible schedule

Health benefits

Professional development opportunities

Job summary

Crisis Center of Tampa Bay in Tampa, Florida, seeks a Lead Intervention Specialist to provide crisis counseling and oversee Intervention Specialists. This role involves model behavior in crisis intervention, conducting quality assurance, and supporting team culture.

The ideal candidate will have a human service-related degree or equivalent experience and demonstrate strong communication skills and team collaboration. The position requires working flexible hours, including weekends and holidays, in a fast-paced environment.

Qualifications

• Must have one year of counseling or crisis intervention experience.
• Demonstrated peer leadership ability.
• Proficiency in oral and written communication skills.

Responsibilities

• Provide crisis counseling via telephone, chat, and in person.
• Assist with quality assurance activities and support Intervention Specialists.
• Maintain accurate call documentation and uphold confidentiality standards.

Skills

Crisis intervention

Peer mentorship

Emotional support techniques

Active listening

Education

Associate degree in a human service-related field

Tools

Microsoft Office

Job description

Crisis Center of Tampa Bay in Tampa, Florida, seeks a Lead Intervention Specialist to provide crisis counseling and oversee Intervention Specialists. This role involves model behavior in crisis intervention, conducting quality assurance, and supporting team culture.

The ideal candidate will have a human service-related degree or equivalent experience and demonstrate strong communication skills and team collaboration. The position requires working flexible hours, including weekends and holidays, in a fast-paced environment.