Evening Concierge — Luxury Residential Living

Saul Centers, Inc.; Bethesda (MD); Presencial; USD 23.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Sales incentive program

Tuition reimbursement

Commuter benefits

PTO

Inclusive work culture

And more

Descripción de la vacante

The B. F. Saul Company’s Hampden House in Bethesda, MD is seeking an Evening Concierge to provide exceptional front-desk service for residents, visitors and vendors.

Shift is Monday–Friday, 3:00 pm–11:00 pm. You will greet residents, handle packages, screen access, and manage multiple phone lines for a smooth reception process. Ideal candidates have a high school diploma or GED, strong customer service experience, good organization, and excellent written and verbal communication.

Formación

• Highschool diploma or GED.
• Related experience as a concierge or a strong customer service background.
• Ability to work under pressure.
• Strong organizational skills, attention to detail, and excellent follow-through skills.
• Strong written, verbal, and computer skills.
• Knowledge of Yardi is a plus.

Responsabilidades

• Greet and respond to resident requests and inquiries.
• Address residents’ concerns in accordance with customer service standards.
• Ensure only authorized individuals enter the building.
• Manage multiple phone lines and direct calls to the appropriate destination.
• Assist with resident packages and mail.

Conocimientos

Customer service

Organizational skills

Written communication

Verbal communication

Phone handling

Yardi knowledge

Educación

Highschool diploma or GED

Herramientas

Yardi

Descripción del empleo

The B. F. Saul Company’s Hampden House in Bethesda, MD is seeking an Evening Concierge to provide exceptional front-desk service for residents, visitors and vendors.

Shift is Monday–Friday, 3:00 pm–11:00 pm. You will greet residents, handle packages, screen access, and manage multiple phone lines for a smooth reception process. Ideal candidates have a high school diploma or GED, strong customer service experience, good organization, and excellent written and verbal communication.