Evening Concierge — Luxury Residential Front Desk

B. F. Saul Company; Rockville (MD); Hybrid; USD 23,000 - 29,000; Full time

Benefits offered by this job

Competitive pay

Sales incentive

Tuition reimbursement

Commuter benefits

PTO

Inclusive culture

Job summary

The B. F. Saul Company is seeking an Evening Concierge for The Milton at Twinbrook Quarter in Rockville, MD. You will deliver superior front-desk service to residents, visitors, and vendors, with a Monday–Friday 3:00 pm–11:00 pm shift.

Requirements include a high school diploma or GED, strong customer service background, and excellent communication skills. Yardi knowledge is a plus; base pay ranges from $17 to $21 per hour, with benefits and a diverse workplace.

Qualifications

• Highschool diploma or GED.
• Related experience as a concierge or a strong customer service background.
• Ability to work under pressure.
• Strong organizational skills, attention to detail, and excellent follow-through skills.
• Strong written, verbal, and computer skills.
• Knowledge of Yardi is a plus.

Responsibilities

• Greeting and responding to resident requests and inquiries.
• Addressing residents’ concerns in accordance with the company's customer service standards.
• Ensuring that only authorized individuals enter the building.
• Managing multiple phone lines and directing them to the appropriate destination.
• Assisting with resident packages and mail.

Skills

Customer service

Organizational skills

Written communication

Verbal communication

Computer skills

Yardi knowledge

Education

High school diploma or GED

Tools

Yardi

Job description

The B. F. Saul Company is seeking an Evening Concierge for The Milton at Twinbrook Quarter in Rockville, MD. You will deliver superior front-desk service to residents, visitors, and vendors, with a Monday–Friday 3:00 pm–11:00 pm shift.

Requirements include a high school diploma or GED, strong customer service background, and excellent communication skills. Yardi knowledge is a plus; base pay ranges from $17 to $21 per hour, with benefits and a diverse workplace.