Evening Concierge & Guest Experience Specialist

Planned Companies; Washington (District of Columbia); Hybrid; USD 40,000 - 48,000; Part time

Benefits offered by this job

Medical, dental, vision benefits (for

401K with employer match

Job summary

Planned Companies is hiring Front Desk Associates and Doormen to welcome tenants, guests and vendors and ensure a safe, presentable environment at our Washington, DC location.

Positions are part-time, Monday to Friday from 3:00pm to 11:30pm, with a pay rate of $20.00 per hour. Responsibilities include greeting visitors, coordinating reservations, planning on-site events, and assisting with mail, deliveries, and access control.

Qualifications

• 3+ years of customer service experience.
• Excellent written and verbal communication and basic computer skills.
• Knowledge of local attractions and establishments.
• Polite, friendly, self-assured and able to multitask with good time-management.
• Ability to lift up to 50lbs when needed.

Responsibilities

• Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building.
• Develop and maintain relationships with tenants to provide individualized experiences.
• Schedule reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
• Plan and organize on-site events.
• Provide direction, referrals and access to local entertainment, dining, retail, sports events, attractions and car services.
• Document, secure and track mail, deliveries, and vendor services.
• Answer telephones, monitor lobby and manage keys and access cards.

Skills

Customer service

Communication

Basic computer skills

Local attractions knowledge

Job description

Planned Companies is hiring Front Desk Associates and Doormen to welcome tenants, guests and vendors and ensure a safe, presentable environment at our Washington, DC location.

Positions are part-time, Monday to Friday from 3:00pm to 11:30pm, with a pay rate of $20.00 per hour. Responsibilities include greeting visitors, coordinating reservations, planning on-site events, and assisting with mail, deliveries, and access control.