Weekend Concierge & Guest Experience (Part-Time)

Planned Companies; Washington (District of Columbia); Hybrid; USD 26,000 - 30,000; Part time

Job summary

Planned Companies offers a part-time Front Desk Associate/Doorman role in Washington DC with Saturday/Sunday shift from 7am to 3pm and a pay rate of $19.50/hour. The position focuses on welcoming tenants, guests and vendors and delivering related services to ensure a positive property experience.

Responsibilities include greeting visitors, directing arrival, coordinating reservations and events, and managing mail, deliveries and access control.

Qualifications

• 3+ years of customer service experience.
• Desire and passion to provide a warm, welcoming hello.
• Excellent written and verbal communication and basic computer skills.
• Knowledge of local attractions and establishments.
• Polite, friendly, self-assured and able to multitask with good time-management.
• Ability to lift up to 50lbs when needed.

Responsibilities

• Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building.
• Develop relationships with tenants to provide individualized and unique experiences based on their personalities, lifestyles, needs, and expectations including: Scheduling reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
• Planning and organizing on-site events.
• Provide direction, referrals and helps access local entertainment, dining, retail shopping, sporting events, tourist attractions and car services.
• Document, secure and track mail, deliveries, and vendor services at designated areas.
• Answer telephones, monitor lobby as well as maintain and control keys & access cards.

Skills

Customer service

Communication

Tools

MS Office

Job description

Planned Companies offers a part-time Front Desk Associate/Doorman role in Washington DC with Saturday/Sunday shift from 7am to 3pm and a pay rate of $19.50/hour. The position focuses on welcoming tenants, guests and vendors and delivering related services to ensure a positive property experience.

Responsibilities include greeting visitors, directing arrival, coordinating reservations and events, and managing mail, deliveries and access control.