Concierge & Guest Services Specialist (Evenings/Weekends)

Jobvite, Inc.; Washington (District of Columbia); Hybrid; USD 25,000 - 32,000; Part time

Benefits offered by this job

Medical, dental, vision benefits

401K with employer match

Job summary

Planned Companies is hiring Front Desk Associates and Doormen to greet tenants, guests and vendors and provide a warm, first-rate welcome in Washington D.C. properties. The Concierge Package Handler role focuses on service, hospitality and coordination of on-site experiences.

The position is part-time, Sundays and Mondays, 3pm-11pm, with a pay rate of $19.50 per hour. Candidates should have strong communication skills, a customer-service mindset and the ability to multitask in a fast-paced

Qualifications

• 3+ years of customer service experience.
• Desire and passion to provide a warm welcome to everyone.
• Excellent written and verbal communication and basic computer skills.
• Knowledge of local attractions and establishments.
• Polite, friendly, self-assured and able to multitask with good time-management.
• Ability to lift up to 50lbs when needed.

Responsibilities

• Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building.
• Develop and maintain relationships with tenants to provide individualized experiences.
• Scheduling reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
• Planning and organizing on-site events.
• Provide direction, referrals and access to local entertainment, dining, shopping, attractions and car services.
• Document, secure and track mail, deliveries, and vendor services at designated areas.
• Answer telephones, monitor lobby and maintain/controls keys & access cards.

Skills

Customer service

Communication

Multitasking

Time management

Local knowledge

Tools

Computer basics

Job description

Planned Companies is hiring Front Desk Associates and Doormen to greet tenants, guests and vendors and provide a warm, first-rate welcome in Washington D.C. properties. The Concierge Package Handler role focuses on service, hospitality and coordination of on-site experiences.

The position is part-time, Sundays and Mondays, 3pm-11pm, with a pay rate of $19.50 per hour. Candidates should have strong communication skills, a customer-service mindset and the ability to multitask in a fast-paced