Evening Concierge - Friendly Front Desk & Resident Support

Viva Senior Living; Lansdale (Montgomery County); On-site; USD 2,066,000 - 2,480,000; Part time

Job summary

Viva Senior Living in Lansdale, PA is seeking a warm, professional Concierge for the 5pm-8pm shift to welcome residents and visitors. You will manage a busy front desk, handle mail and deliveries, and support communications with families and staff.

The ideal candidate has prior customer service experience, a courteous demeanor, strong English communication, and reliable time management in a healthcare-adjacent senior living setting.

Qualifications

• Experience in customer service or reception is preferred, especially in senior living, hospitality, healthcare, or similar settings.
• Professional, patient, and pleasant demeanor with strong interpersonal ability.
• Excellent verbal and written English communication and a polished, respectful style.

Responsibilities

• Greet residents, families, team members, and visitors in a professional, warm, inviting manner.
• Maintain a clean, organized reception area to support a positive community experience.
• Deliver packages to resident apartments.
• Professionally answer and direct phone calls.
• Manage front desk operations, guest sign-ins, and security measures.
• Assist with community communications via e-mail.
• Build positive relationships with residents, families, and team members with integrity.

Skills

Customer service

Reception

Interpersonal skills

Time management

Tech proficiency

English communication

Ethical judgment

Education

High School Diploma or GED

Tools

Microsoft Office

Multi-line phone systems

Typing

Job description

Viva Senior Living in Lansdale, PA is seeking a warm, professional Concierge for the 5pm-8pm shift to welcome residents and visitors. You will manage a busy front desk, handle mail and deliveries, and support communications with families and staff.

The ideal candidate has prior customer service experience, a courteous demeanor, strong English communication, and reliable time management in a healthcare-adjacent senior living setting.