Front Desk & Resident Services Concierge

Viva Senior Living; Gainesville (GA); On-site; USD 28,000 - 36,000; Full time

Job summary

Viva Senior Living is seeking a dedicated Concierge to support the Administration Department. The role involves greeting visitors, guiding them to resident rooms, handling calls, and coordinating with staff while upholding the Residents’ Bill of Rights and high standards of care.

Candidates must have a high school diploma or GED, be able to read/write/speak English, and work well in a compassionate, team-oriented environment. Attendance and policy adherence are essential.

Qualifications

• Must read, write, speak and understand English.
• Must possess a high school diploma or GED.
• Must be able to work well with peers in a congenial environment and maintain compassion and dignity for residents.

Responsibilities

• Receive guests and visitors, sign them in.
• Assist visitors in finding resident rooms.
• Answer telephone and take messages, forward information to staff.
• Announce appointments and arrivals to staff.
• Create and maintain an atmosphere of warmth and personal interest.
• Maintain confidentiality of resident information and protect rights.
• Provide tours and community information to families or prospective residents.
• Perform other duties as assigned.

Skills

English proficiency

Compassion

Teamwork

Education

High school diploma or GED

Job description

Viva Senior Living is seeking a dedicated Concierge to support the Administration Department. The role involves greeting visitors, guiding them to resident rooms, handling calls, and coordinating with staff while upholding the Residents’ Bill of Rights and high standards of care.

Candidates must have a high school diploma or GED, be able to read/write/speak English, and work well in a compassionate, team-oriented environment. Attendance and policy adherence are essential.