Senior Living Concierge: Front Desk & Resident Support

Viva Senior Living at Chesapeake; Chesapeake (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

Viva Senior Living at Chesapeake is seeking a Concierge to welcome residents and visitors, manage front desk duties, announce arrivals, and coordinate information with staff. You will read, write, speak and understand English while upholding confidentiality and resident rights and adhering to facility policies.

Responsibilities include assisting visitors, guiding tours, handling calls, sorting mail, and supporting the Executive Director and Business Office Manager.

Qualifications

• Must have a high school diploma or GED.
• Read, write, speak and understand English.
• Maintain confidentiality and protect resident rights.
• Ability to work with peers in a courteous, compassionate environment.

Responsibilities

• Receive guests and visitors and assist them in finding resident rooms.
• Answer phones, take messages, and forward information to staff.
• Announce appointments and arrivals to appropriate staff.
• Provide information and tours about community services and rates.
• Create and maintain a warm, personal atmosphere and positive emphasis.
• Perform front desk duties and support administrative tasks as requested.
• Protect residents' information and adhere to facility policies.
• Assist with mail distribution and document handling as needed.
• Fulfill duties assigned by the Business Office Manager or Executive Director.

Skills

Compassionate care

Teamwork

English proficiency

Confidentiality

Education

High school diploma or GED

Job description

Viva Senior Living at Chesapeake is seeking a Concierge to welcome residents and visitors, manage front desk duties, announce arrivals, and coordinate information with staff. You will read, write, speak and understand English while upholding confidentiality and resident rights and adhering to facility policies.

Responsibilities include assisting visitors, guiding tours, handling calls, sorting mail, and supporting the Executive Director and Business Office Manager.