Weekend Evening Concierge: Create Welcoming Communities

Bozzuto; Miami, Northern (FL, KY); Hybrid; USD 16,000 - 20,000; Full time

Benefits offered by this job

Bonus opportunities

Job summary

Bozzuto is seeking a Weekend Evening Concierge to welcome residents and prospects, taking ownership of first impressions and tailoring interactions for each guest. This Sat-Sun, 3-11p role focuses on delivering exceptional service and building positive relationships within a vibrant community.

You will manage front desk operations, plan events, engage residents on social media, and encourage reviews to reinforce brand loyalty.

Qualifications

• 2+ years’ experience in a hospitality, retail, travel or hotel environment.
• Outstanding communication skills, both written and verbal.
• A sharp professional appearance.
• Competent with various software, apps and computer programs.
• An eye for detail and a knack for anticipating a customer’s needs.
• A customer-focused mentality.
• Ability to lift up to 25 pounds (we deliver a lot of packages during the holidays!)

Responsibilities

• Solving problems and providing timely assistance to residents and prospects with care
• Event planning - executing meaningful events and activities that engage residents and foster a sense of community
• Building brand loyalty by ensuring a consistently positive experience and a meticulously cared for community
• Generating awareness, interest and excitement via social media
• Encouraging happy customers to share the love by writing reviews on social networking sites
• Obsessively organizing front desk logs, package rooms, club room reservations and freight elevators
• Working weekends or evenings depending on the shift

Skills

Hospitality experience

Communication skills

Professional appearance

Tech proficiency

Attention to detail

Customer focus

Lifting 25 lbs

Job description

Bozzuto is seeking a Weekend Evening Concierge to welcome residents and prospects, taking ownership of first impressions and tailoring interactions for each guest. This Sat-Sun, 3-11p role focuses on delivering exceptional service and building positive relationships within a vibrant community.

You will manage front desk operations, plan events, engage residents on social media, and encourage reviews to reinforce brand loyalty.