Evening Bus Dispatch Coordinator

First Student, Inc.; Austin (TX); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company contribution

Paid time off and holidays

Company‑paid life insurance

Growth opportunities and internal_adv

Job summary

First Student, Inc. in Austin, TX is seeking an Evening Dispatcher to manage bus routing, dispatch schedules, and driver support to ensure on-time performance.

The role requires 3-5 years of dispatch experience, strong English communication skills, and familiarity with radio dispatch equipment. The evening shift begins at 12:00 noon, and the position offers competitive pay and benefits.

Qualifications

• 3-5 years experience
• Basic knowledge of radio dispatch equipment
• Excellent communication and customer service skills
• Ability to deliver under time constraints and deadlines
• Previous terminal operations, dispatch, or driver experience
• Computer literate

Responsibilities

• Oversees all routes and scheduling of buses
• Counsels and coaches drivers and monitors
• Handles heavy phone and radio traffic
• Takes all scheduling and driver complaints, report to Operations Supervisor/Contract Manager
• Serves as primary communication liaison with major contracted customer
• May handle charter reservations, billing, or driver payroll
• Provides solutions to drop‑off and pick‑up problems
• Handle back‑up driver duties or perform miscellaneous clerical duties as needed
• Completes assignment of special projects
• Assists with supervision of day‑to‑day operations

Skills

Excellent communication and customer服务

Education

High school diploma or equivalent

Tools

Radio dispatch equipment

Job description

First Student, Inc. in Austin, TX is seeking an Evening Dispatcher to manage bus routing, dispatch schedules, and driver support to ensure on-time performance.

The role requires 3-5 years of dispatch experience, strong English communication skills, and familiarity with radio dispatch equipment. The evening shift begins at 12:00 noon, and the position offers competitive pay and benefits.