Transportation Dispatcher: On-Time Routes, Coach Drivers

First Student; Dayton (OH); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Career advancement opportunities

Positive work environment

Strong North America presence

Job summary

First Student is seeking a Dispatcher to coordinate bus routes and schedules with a focus on safety and on-time performance. The role involves counseling drivers, managing heavy communications, and serving as the key liaison with contracted customers in a fast-paced environment.

Requires 3-5 years of dispatch or driver experience, a high school diploma, and strong English communication skills. Expect DOT compliance and opportunities for career growth across North America.

Qualifications

• 3-5 years experience required.
• High school diploma or equivalent.
• Basic knowledge of radio dispatch equipment.
• Excellent communication and customer service skills.
• Ability to deliver under time constraints and deadlines.
• Previous terminal operations, dispatch, or driver experience.
• Computer literate.
• Subject to DOT drug testing as per 49 CFR Part 40.

Responsibilities

• Oversees all routes and scheduling of buses.
• Counsels and coaches drivers and monitors.
• Handles heavy phone and radio traffic.
• Reports scheduling and driver complaints to Operations Supervisor/Contract Manager.
• Serves as primary communication liaison with major contracted customer.
• May handle charter reservations, billing, or driver payroll.
• Provides solutions to drop-off and pick-up problems.
• Handle back-up driver duties or perform miscellaneous clerical duties as needed.
• Completes assignment of special projects.
• Assists with supervision of day-to-day operations.

Skills

Communication

Customer service

Time management

Radio dispatch equipment

Computer literacy

Education

High school diploma

Tools

Radio dispatch equipment

Job description

First Student is seeking a Dispatcher to coordinate bus routes and schedules with a focus on safety and on-time performance. The role involves counseling drivers, managing heavy communications, and serving as the key liaison with contracted customers in a fast-paced environment.

Requires 3-5 years of dispatch or driver experience, a high school diploma, and strong English communication skills. Expect DOT compliance and opportunities for career growth across North America.