Transportation Dispatcher: On-Time Routes, Coach Drivers

First Student

Dayton (OH)

On-site

USD 32,000 - 45,000

Full time

6 hours ago
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Benefits offered by this job

Career advancement opportunities
Positive work environment
Strong North America presence

Job summary

First Student is seeking a Dispatcher to coordinate bus routes and schedules with a focus on safety and on-time performance. The role involves counseling drivers, managing heavy communications, and serving as the key liaison with contracted customers in a fast-paced environment.

Requires 3-5 years of dispatch or driver experience, a high school diploma, and strong English communication skills. Expect DOT compliance and opportunities for career growth across North America.

Qualifications

  • 3-5 years experience required.
  • High school diploma or equivalent.
  • Basic knowledge of radio dispatch equipment.
  • Excellent communication and customer service skills.
  • Ability to deliver under time constraints and deadlines.
  • Previous terminal operations, dispatch, or driver experience.
  • Computer literate.
  • Subject to DOT drug testing as per 49 CFR Part 40.

Responsibilities

  • Oversees all routes and scheduling of buses.
  • Counsels and coaches drivers and monitors.
  • Handles heavy phone and radio traffic.
  • Reports scheduling and driver complaints to Operations Supervisor/Contract Manager.
  • Serves as primary communication liaison with major contracted customer.
  • May handle charter reservations, billing, or driver payroll.
  • Provides solutions to drop-off and pick-up problems.
  • Handle back-up driver duties or perform miscellaneous clerical duties as needed.
  • Completes assignment of special projects.
  • Assists with supervision of day-to-day operations.

Skills

Communication
Customer service
Time management
Radio dispatch equipment
Computer literacy

Education

High school diploma

Tools

Radio dispatch equipment

Job description

First Student is seeking a Dispatcher to coordinate bus routes and schedules with a focus on safety and on-time performance. The role involves counseling drivers, managing heavy communications, and serving as the key liaison with contracted customers in a fast-paced environment.

Requires 3-5 years of dispatch or driver experience, a high school diploma, and strong English communication skills. Expect DOT compliance and opportunities for career growth across North America.

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