EV Retail & Delivery Leader

Rivian Automotive; Maryland; On-site; USD 86,000 - 110,000; Full time

Benefits offered by this job

Bonus payments

Equity awards

Paid vacation

Paid sick leave

Life insurance

Medical insurance

Dental insurance

Vision insurance

Short-term disability insurance

Long-term disability insurance

401(k) Plan

Employee Stock Purchase Program

Job summary

Rivian Automotive is seeking a dynamic Retail and Delivery Manager in Maryland to scale operations with purpose and precision. You will lead a high-impact team, own the full customer journey from engagement to vehicle delivery, and oversee sales execution, logistics, and last-mile delivery at your location.

The role emphasizes driving performance, data-driven improvements, and cross-functional collaboration to expand community presence while upholding Rivian’s brand values and commitment to

Qualifications

• 5+ years of field sales experience and 2+ years in field leadership, preferably multi-unit.
• Retail or direct-to-consumer experience a plus.
• Strong understanding of the EV industry and regulatory considerations.
• Bachelor's degree or equivalent working experience.
• Willing to travel up to 75% and flexible schedule.
• Experience with P&L, POS, and CRM software.
• HR expertise including recruiting, hiring, onboarding, payroll, and performance management.
• Valid driver’s license and clean driving record.

Responsibilities

• Ensure best-in-class customer experience across the region.
• Drive sales performance and execute initiatives across your location(s) to achieve revenue targets and market share growth.
• Own, track, and deliver on KPIs, ensuring alignment with company-wide objectives.
• Responsible for flawless execution across all stages of the vehicle delivery process.
• Collaborate with Service, Vehicle Operations and other departments to improve efficiency and reduce costs.
• Optimize staffing to align resources with demand, designing efficient schedules.
• Plan and execute activations, events, and strategies that drive brand awareness and lead generation.
• Manage store P&L and ensure revenue is protected.
• Maintain compliance with local, state, and federal regulations.
• Take on additional projects as required by leadership.

Skills

Sales leadership

Customer-centric selling

Strategic planning

People management

Communication skills

Education

Bachelor's degree or equivalent working experience

Tools

Confluence

Smartsheet

MS Office/Google Suite

Job description

Rivian Automotive is seeking a dynamic Retail and Delivery Manager in Maryland to scale operations with purpose and precision. You will lead a high-impact team, own the full customer journey from engagement to vehicle delivery, and oversee sales execution, logistics, and last-mile delivery at your location.

The role emphasizes driving performance, data-driven improvements, and cross-functional collaboration to expand community presence while upholding Rivian’s brand values and commitment to