EV Field Service Technician — Mobile Repairs & Support

Rivian Automotive; Northbrook (IL); On-site; USD 34,000 - 47,000; Full time

Benefits offered by this job

401(k) plan

Employee stock purchase program

Health insurance

Job summary

Rivian is seeking an emerging to mid-level Technician to support EV repairs, inspections, and field service operations. You will work under experienced technicians at a local service center with opportunities for mobile service and travel.

Strong communication and a passion for learning are essential. The role emphasizes hands-on diagnostics, safe repair practices, and active participation in continuous improvement.

Qualifications

• High School Diploma, GED, or recognized equivalency preferred.
• Minimum age of 21 years old.
• Valid driver’s license with a clean driving record (no suspensions or revocations in 3–5 years).
• Ability to drive a non-commercial truck and trailer is preferred.
• Availability for a 40-hour workweek, including potential shifts on weekends/holidays.
• Flexibility for travel to regional locations or production facilities as needed.
• Proficient with laptops/computers in Windows or Mac environments, and work order systems.
• Eagerness to learn, strong organizational skills, time management, and high attention to detail.
• Ability to perform physical tasks, lifting up to 50 lbs.

Responsibilities

• Vehicle service and repair at service centers, mobile routes, or remote locations.
• Learn product line, EV framework, tools, and accessories under mentorship.
• Conduct road tests post-repair to verify quality and safety.
• Assist with parts operations, including ordering, receiving, shipping, and inventory.

Skills

Communication skills

Willingness to learn

Attention to detail

Time management

Organizational skills

Customer service

Education

Graduation from automotive repair school

Tools

DVOM

Job description

Rivian is seeking an emerging to mid-level Technician to support EV repairs, inspections, and field service operations. You will work under experienced technicians at a local service center with opportunities for mobile service and travel.

Strong communication and a passion for learning are essential. The role emphasizes hands-on diagnostics, safe repair practices, and active participation in continuous improvement.