EV Field Service Technician: Mobile Repairs & Growth

Rivian Automotive; Northbrook (IL); Hybrid; USD 34,000 - 47,000; Full time

Benefits offered by this job

401(k) Plan

Employee Stock Purchase Program

Comprehensive health benefits

Paid vacation and sick leave

Life, medical, dental, vision coverage

Job summary

Rivian Automotive is seeking an emerging to mid-level Technician to grow technical skills while delivering exceptional customer experience. You will work under mentorship to support EV repairs, inspections, and field service, with duties spanning service centers, mobile routes, and evolving plant operations.

The role values strong communication, adaptability, and a passion for innovation. Expect dynamic schedules, travel as needed, and ongoing training to advance your career in the EV industry.

Qualifications

• 0-3 years of hands-on experience in an automotive shop or technical environment; open to recent graduates.
• Graduation from an accredited automotive repair school/program is highly preferred.
• Basic exposure to EV/hybrid frameworks; startup environment experience is a plus.

Responsibilities

• Diagnose, repair, install and inspect vehicles across service center, mobile route, or remote location.
• Learn EV framework, tools and accessories under mentorship; follow procedures safely.
• Conduct road tests after repairs to verify quality and safety.
• Assist with parts operations including ordering, receiving, shipping and inventory.
• Maintain detailed repair documentation for internal and external use.
• Interact professionally with customers, families and suppliers at service facilities.

Skills

Strong communication skills

Customer service orientation

Physical stamina

Laptops/computers proficiency

Time management

Organizational skills

Education

Automotive repair school/program

High school diploma or GED

Tools

Work order management systems

Job description

Rivian Automotive is seeking an emerging to mid-level Technician to grow technical skills while delivering exceptional customer experience. You will work under mentorship to support EV repairs, inspections, and field service, with duties spanning service centers, mobile routes, and evolving plant operations.

The role values strong communication, adaptability, and a passion for innovation. Expect dynamic schedules, travel as needed, and ongoing training to advance your career in the EV industry.