EV Field Service Technician — Mobile Repairs & Growth

Rivian Automotive; Tempe (AZ); Hybrid; USD 31,000 - 43,000; Full time

Benefits offered by this job

401(k) Plan

Employee Stock Purchase Program

Health insurance

Job summary

Rivian Automotive is seeking emerging to mid-level Technicians to grow their technical acumen while delivering an exceptional customer experience. Based primarily at a local service center, you may also participate in mobile service, plant operations, or remote work as needed, under mentorship from senior technicians and leadership.

You will diagnose, repair, and inspect EVs, learn the product line and tools, and contribute to safety and quality in a fast-paced, adventurous environment.

Qualifications

• 0-3 years hands-on experience in an automotive shop or technical environment; open to recent graduates.
• Basic exposure to electric vehicle (EV) / hybrid frameworks, or experience working in fast-paced start-up environments is a plus.
• Graduation from an accredited automotive repair school/program is highly preferred.

Responsibilities

• Diagnose, repair, install, and inspect vehicles at service centers, mobile routes, or remote locations under mentorship.
• Learn product line, EV framework, tools, and accessories while building peer relationships with senior technicians.
• Adhere to procedures and safety guidelines while improving processes and providing feedback to leads.
• Maintain detailed technical notes and documentation for repairs for internal and external use.
• Interact professionally with customers, families, and suppliers at facilities or events.
• Engage in training to stay current with evolving technical skills and grow with minimal supervision.

Skills

Communication skills

Willingness to learn

Attention to detail

Education

Graduation from an accredited automotive repair school/program

Tools

Windows environment

Mac environment

Work order management systems

Job description

Rivian Automotive is seeking emerging to mid-level Technicians to grow their technical acumen while delivering an exceptional customer experience. Based primarily at a local service center, you may also participate in mobile service, plant operations, or remote work as needed, under mentorship from senior technicians and leadership.

You will diagnose, repair, and inspect EVs, learn the product line and tools, and contribute to safety and quality in a fast-paced, adventurous environment.