EV Field Service Technician – Mobile Repairs

Rivian Automotive; Town of Henrietta (NY); Hybrid; USD 39,000 - 53,000; Full time

Benefits offered by this job

Paid vacation

Paid sick leave

Medical insurance

Dental insurance

Vision insurance

Short-term disability

Long-term disability

401(k) Plan

Employee Stock Purchase Program

Job summary

Rivian is seeking an emerging to mid-level Technician to join our service team. You will grow your technical acumen while delivering an exceptional customer experience, working under mentorship at a local service center with potential remote/mobile assignments.

You will learn the EV framework, assist with diagnostics, repairs, and parts operations, and maintain detailed documentation while interacting professionally with customers and vendors. Training and growth opportunities are available.

Qualifications

• High School Diploma, GED, or recognized equivalency preferred.
• Minimum age of 21 years old.
• Valid driver's license with a clean driving record.
• Ability to lift up to 50 lbs and perform physical tasks.

Responsibilities

• Perform or assist with vehicle diagnosis, repairs, installations, and inspections at service centers, mobile routes, or remote locations.
• Learn product lines, EV framework, tools, and accessories under senior technicians.
• Follow repair procedures and safety guidelines with high quality output.
• Conduct road tests post-repair to verify safety and quality.
• Assist with parts operations including ordering, receiving, shipping, inventory tracking, and expense reporting.
• Maintain detailed technical notes and documentation for repairs.
• Interact professionally with customers, families, and suppliers at service facilities or events.
• Identify improvement opportunities and participate in service campaigns or containment initiatives.
• Engage in required training and stay current with evolving technical skills.

Skills

Communication skills

Organizational skills

Attention to detail

Physical stamina

Education

High School Diploma or GED

Automotive repair school program

Tools

Windows/Mac computers

Job description

Rivian is seeking an emerging to mid-level Technician to join our service team. You will grow your technical acumen while delivering an exceptional customer experience, working under mentorship at a local service center with potential remote/mobile assignments.

You will learn the EV framework, assist with diagnostics, repairs, and parts operations, and maintain detailed documentation while interacting professionally with customers and vendors. Training and growth opportunities are available.