EV Field Service Technician — Mentor-Led Growth

Rivian Automotive; Richmond (VA); Hybrid; USD 33,000 - 47,000; Full time

Benefits offered by this job

Paid vacation

Paid sick leave

401(k) Plan

Employee Stock Purchase Program

Insurance benefits (medical/dental/vis

Life insurance

Job summary

Rivian is seeking an entry to mid-level Technician to grow technical skills while delivering an exceptional customer experience at a Rivian service center. You will work under mentorship to support EV repairs, inspections, and field service operations, with potential for mobile assignments and plant support as needed.

The role emphasizes strong communication, hands-on learning, and a passion for adventure in a dynamic, fast-paced environment.

Qualifications

• High School Diploma, GED, or equivalent preferred.
• 0–3 years hands-on experience in automotive/technical env.
• Basic exposure to EV/hybrid frameworks is a plus.
• Graduation from automotive repair program highly preferred.

Responsibilities

• Assist with diagnostics, repairs, installations at service centers, mobile routes, or remote locations.
• Learn product line, EV framework, tools, and accessories under mentor guidance.
• Perform road tests post-repair to verify quality and safety.
• Support parts operations: ordering, receiving, inventory, and work orders/expenses.
• Maintain detailed technical notes and documentation for repairs.

Skills

EV knowledge

Diagnostics basics

Communication skills

Adaptability

Physical stamina

Education

High School Diploma or GED

Graduation from automotive repair program

Tools

DVOM

Work order systems

Job description

Rivian is seeking an entry to mid-level Technician to grow technical skills while delivering an exceptional customer experience at a Rivian service center. You will work under mentorship to support EV repairs, inspections, and field service operations, with potential for mobile assignments and plant support as needed.

The role emphasizes strong communication, hands-on learning, and a passion for adventure in a dynamic, fast-paced environment.