EV Field Service Technician: Growth & Mentorship

Rivian; Charlotte (NC); Hybrid; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Employee stock purchase program

Job summary

Rivian is seeking an emerging to mid-level Technician to support EV repairs, inspections, and field service operations. The role focuses on learning under senior technicians while delivering exceptional customer experiences, with opportunities to work at service centers, on mobile routes, or at remote sites.

The ideal candidate thrives in fast-paced environments, communicates well, and shows a passion for innovation and adventure.

Qualifications

• High school diploma or equivalent required.
• Graduation from an automotive repair program preferred.
• Basic exposure to EV/hybrid frameworks is a plus.

Responsibilities

• Assist with vehicle diagnosis, repairs, installations and inspections at centers, on mobile routes, or remote locations.
• Learn product lines, EV framework, tools, and accessories under mentoring.
• Follow repair procedures and safety guidelines to ensure quality and safety.
• Maintain detailed notes and documentation for repairs and service.
• Interact professionally with customers, families, and partners at service facilities or events.
• Identify process improvements and participate in training and campaigns.

Skills

Communication skills

Adaptability

EV knowledge

Education

High School Diploma or GED

Automotive repair school

Tools

Work order systems

Job description

Rivian is seeking an emerging to mid-level Technician to support EV repairs, inspections, and field service operations. The role focuses on learning under senior technicians while delivering exceptional customer experiences, with opportunities to work at service centers, on mobile routes, or at remote sites.

The ideal candidate thrives in fast-paced environments, communicates well, and shows a passion for innovation and adventure.