EV Field Service Tech — Night Shift

Rivian; Atlanta (GA); On-site; USD 36,000 - 45,000; Full time

Job summary

Rivian is seeking a hands-on Field Service Technician to support vehicle repairs. The role is located in Georgia with potential travel to production sites and customer locations. It requires collaboration, reliability, and the ability to work in a fast-paced environment.

Open to multiple experience levels; EV/hybrid repair experience is a plus, and a valid driver's license is essential. Competitive benefits and growth opportunities are offered.

Qualifications

• High School Diploma, GED, or other recognized high school equivalency credential preferred.
• Proficient in using hand tools and power tools.
• Must be at least 21 years old.
• Must possess a valid driver's license and maintain a clean driving record.
• Ability to drive a non-commercial truck and trailer is preferred.
• Must be available for a 40-hour work week, which may include weekends, holidays, and shifts during early morning, evening, or overnight hours based on business needs.
• Proficient with laptops or computers in Windows or Mac environments.
• Strong organizational skills, attention to detail, and an eagerness to learn.
• Ability to perform physical tasks such as lifting up to 50 lbs., sitting, standing, walking, and frequent use of hands for grasping tools and data entry.
• Hands-on work experience in an automotive shop is highly preferred.

Responsibilities

• Perform or assist with assigned vehicle diagnosis, repairs, installations, and inspections, whether at a service center or in the field directly at customer homes, businesses, or other convenient locations.
• Identify and explain the Rivian product line, EV framework, tools, and accessories.
• Utilize available technical resources to follow Rivian repair procedures efficiently without compromising quality or safety.
• Conduct road tests to ensure the quality of repairs.
• Manage necessary parts operations, including ordering, receiving, shipping, and inventory.
• Identify areas of improvement and provide feedback to senior technicians or leadership.
• Support service campaigns and containment initiatives.
• Ensure that all work and technical notes are properly documented for internal and external use.
• Work collaboratively with a team spirit and maintain high-quality work with minimal supervision.
• Communicate with a high level of professionalism in customer-facing situations.
• Stay current with technical skills and complete required training.
• This role may require regular interaction with customers and their families, 3rd party affiliates, and suppliers within Rivian facilities, on mobile service routes, or at community outreach events

Job description

Rivian is seeking a hands-on Field Service Technician to support vehicle repairs. The role is located in Georgia with potential travel to production sites and customer locations. It requires collaboration, reliability, and the ability to work in a fast-paced environment.

Open to multiple experience levels; EV/hybrid repair experience is a plus, and a valid driver's license is essential. Competitive benefits and growth opportunities are offered.