EV Field Service Technician: Remote/Travel & Night Shift

Rivian Automotive; Cleveland (OH); Hybrid; USD 72,667,000 - 109,932,000; Full time

Job summary

Rivian Automotive is seeking a hands-on Field Service Technician to support Rivian vehicle repairs. The role may operate remotely or travel to various locations, including the production plant, with a level-agnostic posting to recruit across seniority levels.

Responsibilities include performing repairs, diagnostics, road testing, parts operations, and maintaining documentation while staying up-to-date with technical training. Strong collaboration and customer-facing professionalism are essential.

Qualifications

• High School Diploma or equivalent preferred.
• Graduated from automotive repair school preferred.
• 5+ years in a traditional automotive repair shop preferred.
• Proficient with hand and power tools.
• Able to read electrical schematics and diagnose vehicle systems.
• Valid driver’s license with clean record.

Responsibilities

• Follow Rivian repair procedures with safety and quality.
• Perform or assist diagnosis, repairs, and inspections on Rivian vehicles.
• Provide field support and service on-site or remotely as needed.
• Conduct road tests to verify repairs.
• Manage parts operations: ordering, receiving, shipping, inventory.

Skills

Automotive repair

HVAC/electrical knowledge

Diagnostic tools

Reading schematics

Driver's license

Education

High School Diploma

Automotive trade school

Tools

Work order management system

Laptop/computer proficiency

Job description

Rivian Automotive is seeking a hands-on Field Service Technician to support Rivian vehicle repairs. The role may operate remotely or travel to various locations, including the production plant, with a level-agnostic posting to recruit across seniority levels.

Responsibilities include performing repairs, diagnostics, road testing, parts operations, and maintaining documentation while staying up-to-date with technical training. Strong collaboration and customer-facing professionalism are essential.