EV Customer Advisor – On-Site, Growth Path in EV Startup

Recharged; Richmond (VA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Paid training

PTO

Job summary

Recharged in Richmond is seeking an energetic EV Customer Advisor to join our online sales team. You’ll be the first voice customers hear as they navigate the EV buying journey, building genuine relationships over inbound and outbound calls, answering questions, and guiding them to the next step.

This entry-level role offers training and room for growth. The position is based in our Richmond office; please note it is not remote.

Qualifications

• Experience in customer service, retail or call center preferred.
• Interest in or willingness to learn about EVs.
• Excellent verbal communication and friendly phone presence.
• Comfortable navigating multiple systems and learning new tools quickly.
• Strong attention to detail with sensitive documentation.
• Able to work in a fast-paced environment and adapt to change.
• Must read/write/speak English.
• Must possess a valid driver’s license and be insurable; willing to submit an MVR.
• Must be able to work Saturdays.

Responsibilities

• Adapt and thrive in a fast-paced environment with new products and EV tech.
• Actively listen to customer needs and provide real-time solutions.
• Keep customer files up to date in our systems.
• Review and verify customer documentation accurately.
• Deliver high-quality, professional interactions on every call.
• Other duties as assigned.

Skills

Customer service

Communication skills

English fluency

Phone etiquette

Adaptability

Detail orientation

Time management

Valid driver’s license

Weekend availability

Job description

Recharged in Richmond is seeking an energetic EV Customer Advisor to join our online sales team. You’ll be the first voice customers hear as they navigate the EV buying journey, building genuine relationships over inbound and outbound calls, answering questions, and guiding them to the next step.

This entry-level role offers training and room for growth. The position is based in our Richmond office; please note it is not remote.