Estimator: Collision Repair Customer Experience Lead

Mobile Auto Solutions, LLC; Alexandria (MN); On-site; USD 47,000 - 80,000; Full time

Benefits offered by this job

Annual PTO

Paid Parental Leave

Paid Holidays

Insurance from Day 1

401(k) with company match

Short-Term Disability & Life Insurance

Continuing Education

Safety Glasses provided

Uniform stipend

Daily Pay option

Job summary

Gerber Collision & Glass is seeking an Estimator to deliver exceptional customer experiences by accurately assessing vehicle damage, creating estimates, and coordinating repairs with customers and insurance providers. The role emphasizes communication, documentation, and alignment with the shop's KPIs.

The position requires a high school diploma, DRP familiarity, and a willingness to complete I-CAR training, plus a valid driver’s license.

Qualifications

• Knowledge of repairs and OE guidelines referenced.
• High School Diploma or equivalent required.
• Willingness to complete I-CAR training.
• Must have valid driver’s license.

Responsibilities

• Document every customer interaction with details.
• Provide accurate, timely information guiding customers through repair.
• Ensure compliance with insurance programs and processes.
• Participate in daily production walks with management.
• Maintain store KPIs and uphold core values.

Skills

Awareness of where to look for answers

Basic Computer Skills

Compliance for DRP’s 1-year experience

I-CAR Training

Valid Driver’s License

Education

High School Diploma or equivalent

Job description

Gerber Collision & Glass is seeking an Estimator to deliver exceptional customer experiences by accurately assessing vehicle damage, creating estimates, and coordinating repairs with customers and insurance providers. The role emphasizes communication, documentation, and alignment with the shop's KPIs.

The position requires a high school diploma, DRP familiarity, and a willingness to complete I-CAR training, plus a valid driver’s license.