Estate Account Specialist (Remote, VA)

DCM Services; Oregon; Ibrido; USD 42.000 - 54.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid time off

Eight paid holidays

Health, Vision, and Dental Insurance

401(k) Matching

Employee Assistance Program

Opportunities for advancement

Descrizione del lavoro

DCM Services is seeking an Account Representative for a remote role in Virginia. You will resolve estates and work with attorneys to finalize accounts with empathy and accuracy.

Ideal candidates possess a High School Diploma or GED, strong communication skills, and the ability to navigate confidential information in a regulated environment. This non-exempt, full-time position offers benefits and growth opportunities within a stable company.

Competenze

• Strong communication skills are essential.
• Empathy and professionalism are required when dealing with estates and families.
• Ability to handle sensitive information with discretion.

Mansioni

• Generate outbound calls and field incoming calls.
• Adhere to company policies and client-specific requirements.
• Uphold information security and privacy responsibilities.
• Accurately document accounts.
• Negotiate payment arrangements and follow up as needed.
• Obtain estate information and coordinate with attorneys or personal representatives.

Conoscenze

Verbal communication

Written communication

Empathy

Telephone etiquette

Organizational skills

Formazione

High School Diploma or GED

Strumenti

Computer proficiency

Descrizione del lavoro

DCM Services is seeking an Account Representative for a remote role in Virginia. You will resolve estates and work with attorneys to finalize accounts with empathy and accuracy.

Ideal candidates possess a High School Diploma or GED, strong communication skills, and the ability to navigate confidential information in a regulated environment. This non-exempt, full-time position offers benefits and growth opportunities within a stable company.