Escrow Title Assistant | Client-Focused Operations

Bestitle-Agency,-Inc.; Lexington (KY); On-site; USD 28,000 - 40,000; Full time

Job summary

Bestitle-Agency,-Inc. in Lexington is seeking a Title Assistant to be the first point of contact for clients. You will handle clerical tasks and support daily escrow operations, contributing to a smooth client experience.

The role requires strong communication, multitasking, and customer service skills. This is a full-time position based in Lexington, KY with responsibilities spanning greeting clients to closing package preparation.

Qualifications

• Strong written and verbal communication required.
• Ability to manage a multi-line phone system.
• Excellent customer service skills for client interactions.
• High attention to detail and the ability to multitask.
• High school diploma or equivalent required.

Responsibilities

• Answer and direct calls.
• Deposit checks and complete cashier check verification.
• Take and deliver messages as needed.
• Greet incoming clients and guests warmly.
• Prepare closing packages and copy IDs for closings.
• Maintain closing calendar and file organization.
• Send e-signing documents and mail-aways for closings.
• Assist with closings and follow up on file updates.
• Back up for answering phone calls and basic reception duties.

Skills

Strong communication

Multi-line phone

Customer service

Attention to detail

Multitasking

Education

High school diploma or equivalent

Job description

Bestitle-Agency,-Inc. in Lexington is seeking a Title Assistant to be the first point of contact for clients. You will handle clerical tasks and support daily escrow operations, contributing to a smooth client experience.

The role requires strong communication, multitasking, and customer service skills. This is a full-time position based in Lexington, KY with responsibilities spanning greeting clients to closing package preparation.