Escrow Support Specialist (Independence Title - DFW Area)

Compass International Holdings; Dallas (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Career growth opportunities

Training and Development

Medical/Dental/Vision

Paid Holidays and Vacation

401(k) Matching Program

Employee Assistance Program

Job summary

Independence Title Company in the DFW area is seeking an Escrow Support Specialist to assist with onboarding and system training, and to float to DFW area branches as needed.

You will support both front-end processing and post-closing tasks, collaborate with escrow teams and clients to ensure timely closings, and maintain a professional, customer-focused approach; this is an office-based role with comprehensive benefits.

Qualifications

• High School diploma or equivalent required.
• Minimum of 3 years of escrow experience.
• Experience with RamQuest preferred but not required.
• Strong attention to detail.
• Excellent communication and customer service skills.
• Able to work in a fast-paced environment.
• Proficient with Microsoft Office Suite.
• On-site position (not remote).

Responsibilities

• Assist with onboarding tasks for new staff and systems training.
• Travel to DFW area branch locations to support escrow staff.
• Support front-end processing and post-closing/funding tasks as needed.
• Provide proactive support and maintain respectful communication with team and clients.
• Collaborate with escrow teams and clients to ensure timely, error-free closings.
• Maintain a professional image and strong customer service mindset.

Skills

Escrow experience

Communication skills

Attention to detail

Customer service

Software training

Team collaboration

Education

High School diploma or equivalent

Tools

RamQuest

Microsoft Office

Job description

Independence Title Company in the DFW Area, a wholly owned subsidiary of Anywhere Integrated Services is seeking an Escrow Support Specialist. Anywhere Integrated Services is a full-service title, settlement, underwriting and vendor management services company serving real estate companies, affinity groups, corporations and financial institutions in support of residential and commercial real estate transactions.

Escrow Support Specialist is responsible for:

• Assisting with systems training for new software platforms for current and new staff as well as onboarding tasks for new employees
• Floating to DFW area branch locations to assist escrow staff as needed and/or as directed by management.
• Providing support with both front-end processing and post-closing/funding tasks, as required by Independence Title company standards.
• Providing proactive support to team members while maintaining respectful communication.
• Communicating and working closely with escrow teams and clients to ensure transactions close in a timely, efficient and error-free manner.
• Demonstrating a strong customer service mindset when interacting with both clients and colleagues.

Truly Remarkable Service:

• We are looking for a friendly, outgoing, well-organized person with a strong work ethic, and attention to detail.
• Ability to quickly learn and master new software platforms in order to effectively train and support staff
• Working knowledge of escrow to ensure training is relevant and aligned with daily workflows
• Must create a positive image of the company through professional appearance, actions, and conduct to fellow employees and customers.

Benefits:

• Career growth opportunities
• Training and Development
• Medical/Dental/Vision
• Paid Holidays and Vacation
• 401(k) Matching Program
• Employee Assistance Program

Qualifications:

• A High School diploma or equivalent is required
• A minimum of 3 years of Escrow experience required
• Experience with RamQuest system preferred, but not required
• Strong attention to detail
• Great communication and customer-oriented skills required
• Able to work proficiently in fast paced environment
• Microsoft Suite proficient
• This is a work at office position (not work from home)