Escrow Assistant – Entry-Level Support & Customer Care

First American; Sonoma, Northern (CA, KY); Hybrid; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, vision

401k

PTO / paid sick leave

Job summary

First American is seeking an Escrow Assistant to support the Escrow department in a busy office environment. This entry-level role focuses on residential transactions, handling opening orders, file setup, deposits, and coordinating documents for closings.

You will greet clients, answer calls, and maintain accurate files while following processes to ensure smooth escrow operations. Strong MS Office and communication skills are essential.

Qualifications

• Experience with MS Office suite and strong customer service orientation.
• Detail oriented with excellent verbal and written communication skills.
• Ability to multitask in a time-sensitive environment and support escrow processes.

Responsibilities

• Answer phones, greet customers, and assist with escrow closings.
• Process opening orders and initial file setup, deposits and distribution of funds.
• Handle reconveyances, preclosing maintenance and post-closing follow up on files.

Skills

MS Office

Customer service

Detail orientation

Verbal/written communication

Multi-tasking

Education

High School diploma or equivalent

Job description

First American is seeking an Escrow Assistant to support the Escrow department in a busy office environment. This entry-level role focuses on residential transactions, handling opening orders, file setup, deposits, and coordinating documents for closings.

You will greet clients, answer calls, and maintain accurate files while following processes to ensure smooth escrow operations. Strong MS Office and communication skills are essential.