Escrow Officer - Precision Closings & Customer Impact

First American; Appleton (AL); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

401k

PTO/paid leave

Stock purchase plan

Medical, dental, vision

Job summary

First American is seeking an experienced Escrow Officer for its in-office team in Appleton, WI. You will handle residential and commercial real estate transactions, establish new escrow accounts, manage funds, and prepare closing documents with accuracy and compliance.

The role emphasizes customer service, decisive decision-making, and teamwork. Ideal candidates have 2-4 years of escrow experience, strong communication, and proficiency with MS Office and industry software.

Qualifications

• 2-4 years of escrow-related experience.
• Experience directly handling escrow transactions.
• Openness to new technology and proprietary programs; adjusts easily to new workflow.
• Passion for helping customers while maintaining a professional and positive attitude.
• Excellent verbal and written communication with both internal and external customers; comfortable using various types of communication to meet customer needs.
• Problem solver with strong organizational skills, is detail oriented, and knows how to navigate internal and external resources to resolve issues.

Responsibilities

• Complete real estate escrow transactions by determining requirements.
• Act as a neutral liaison between file parties, adhere to company policy, and monitor and mitigate risk to the company.
• Responsible for ensuring that all funds are properly accounted for and disbursed in accordance with the terms of the contract and our company policy.
• Prepare regular reports on the status of the escrow account and provide these reports to the parties involved in the transaction.
• Examine property titles, mortgages, and trust deed documents.
• Prepare legal documents for the closure of the sale.
• Complete closing by recording and filing documents, preparing, and distributing final closing statements and title.

Skills

Escrow experience

Real estate transactions

Communication skills

MS Office

Education

High school diploma or equivalent

Tools

MS Office

Job description

First American is seeking an experienced Escrow Officer for its in-office team in Appleton, WI. You will handle residential and commercial real estate transactions, establish new escrow accounts, manage funds, and prepare closing documents with accuracy and compliance.

The role emphasizes customer service, decisive decision-making, and teamwork. Ideal candidates have 2-4 years of escrow experience, strong communication, and proficiency with MS Office and industry software.