ERP Solutions Architect – Pre-Sales Expert

PointStar; United States; Remote; USD 90,000 - 120,000; Full time

Job summary

PointStar is seeking a Pre-Sales Solutions professional in the United States to build technical relationships with prospects and customers. You will collaborate with the Sales Team to provide customer-facing pre-sales support and manage expectations through clear communication.

You will work with the sales team on proposals, attend meetings as a solution expert, capture business requirements, and develop solution recommendations aligned with product capabilities.

Qualifications

• Knowledge in ERP products, such as Oracle, NetSuite, SAP, etc is preferred.
• Excellent customer service skills and professional presence.
• Ability to engage with key stakeholders from a wide range of roles and seniority within a prospect organisation.
• Excellent interpersonal, collaboration, and excellent verbal and written communications skills.
• Excellent time management and organizational skills.
• Passion to grow with the company & advance into a Senior or Sales position in the future.

Responsibilities

• Working closely with the sales team on business proposals to prospects.
• Attending meetings with the Sales Manager and acting as a solution expert.
• Working closely with prospects to understand and capture business requirements.
• Develop solution recommendations on prospects business requirements.
• Ensuring that the recommended solutions can be met by the product functionalities.
• Continuously keeping up with the latest product functionalities.
• Putting together business cases for the sales teams to support their proposals.
• Replying to prospects following requests for information and proposal requests.
• Presenting proposals to prospect alongside members of the sales team.
• Working together with the proposal team to develop a detailed scope of work.

Skills

ERP knowledge

Customer service

Stakeholder engagement

Verbal communication

Written communication

Time management

Job description

PointStar is seeking a Pre-Sales Solutions professional in the United States to build technical relationships with prospects and customers. You will collaborate with the Sales Team to provide customer-facing pre-sales support and manage expectations through clear communication.

You will work with the sales team on proposals, attend meetings as a solution expert, capture business requirements, and develop solution recommendations aligned with product capabilities.