ER Unit Secretary: Front Desk & Records Assistant

HAHHH; Worcester, Northern (MA, KY); Hybrid; USD 23,000 - 41,000; Full time

Benefits offered by this job

Signing bonus

Job summary

UMass Memorial Health is seeking a Unit Receptionist/Clerical Assistant for the Emergency Department in Central Massachusetts. The role involves greeting patients, directing visitors, answering phones, and transcribing orders while maintaining patient charts and records.

The position supports fast-paced clinical operations and requires strong attention to detail. The job emphasizes reliable attendance, basic office skills, and the ability to manage multiple tasks in a clinical setting, with

Qualifications

• Equivalent to high school plus additional specialized training.
• Knowledge of office procedures and operation of office equipment such as computers.
• Ability to handle multiple priorities and effective communication.
• 3 to 12 months experience.

Responsibilities

• Serves as unit receptionist, directs patients, visitors and others.
• Answers telephone and intercom. Takes and relays messages.
• Transcribes physician orders and enters orders in the system.
• Maintains patient charts and kardexes, assembles medical records.
• Schedules patient appointments and coordinates transportation where needed.

Skills

Multiple priorities

Effective communication

Education

High school diploma or equivalent

Job description

UMass Memorial Health is seeking a Unit Receptionist/Clerical Assistant for the Emergency Department in Central Massachusetts. The role involves greeting patients, directing visitors, answering phones, and transcribing orders while maintaining patient charts and records.

The position supports fast-paced clinical operations and requires strong attention to detail. The job emphasizes reliable attendance, basic office skills, and the ability to manage multiple tasks in a clinical setting, with