Patient Care Admin Coordinator (Day Shift)

UMass Memorial Health; Worcester (MA); On-site; USD 27,000 - 37,000; Part time

Benefits offered by this job

Signing bonus

Job summary

UMass Memorial Health in Worcester, MA is seeking a unit receptionist to support front-desk operations, manage patient flow, and assist with clerical tasks. The role is 32 hours per week, day shift, non-exempt status, with scheduling including weekends on a rotating basis.

The position requires handling calls, transcribing orders, maintaining charts, and coordinating patient transport while upholding the hospital's standards of care and respect for patients and staff.

Qualifications

• Equivalent to high school plus additional specialized training.
• Knowledge of office procedures and operation of office equipment.
• 3 to 12 months experience.

Responsibilities

• Serves as unit receptionist, directs patients and visitors.
• Answers telephone and intercom; relays messages.
• Transcribes physician orders and enters into the system.
• Prepares and maintains patient charts and documents.
• Schedules patients for consultations and transports as needed.
• Maintains census and handles admissions/transfers/discharges.

Skills

Multiple priorities

Effective communication

Education

High school diploma

Office procedures training

Job description

UMass Memorial Health in Worcester, MA is seeking a unit receptionist to support front-desk operations, manage patient flow, and assist with clerical tasks. The role is 32 hours per week, day shift, non-exempt status, with scheduling including weekends on a rotating basis.

The position requires handling calls, transcribing orders, maintaining charts, and coordinating patient transport while upholding the hospital's standards of care and respect for patients and staff.