ER Registration Specialist - Patient Intake & Verification

Community Health Systems, Inc.; Birmingham (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

Community Health Systems, Inc. is seeking an ER Registrar to manage patient intake, registration, and documentation in the Emergency Department at 3690 Grandview Pkwy, Birmingham, AL.

You will verify personal and insurance information and facilitate smooth patient flow. The role requires attention to accuracy, confidentiality, and skilled use of electronic health records and registration software; you will communicate with patients, families, and clinical staff, handle inquiries, collect

Qualifications

• Strong communication and customer service skills.
• Knowledge of insurance verification and basic medical terminology.
• Ability to maintain accuracy and attention to detail in a fast-paced environment.

Responsibilities

• Greets patients and families professionally and compassionately.
• Registers patients for emergency services and collects required information.
• Verifies patient ID and insurance details and updates records as needed.
• Obtains signatures on consent forms and explains each consent.
• Verifies insurance coverage and eligibility for billing purposes.
• Collects co-pays or deductibles and informs patients of financial obligations.
• Assists patients with understanding insurance requirements and questions.
• Documents when a patient cannot sign consent forms and notes nursing sign-off.
• Verifies insurance and identifies proper plan codes for prompt payment.
• Compiles necessary paperwork for quick retrieval of patient visits.
• Places armband on each patient for proper identification.
• Notifies departments or physicians of patient arrival and follow-ups if wait is long.
• Maintains communication during emergency codes and alerts facility when plans are in place.
• Performs other duties as assigned and maintains regular attendance.
• Complies with all policies and standards.

Skills

Strong communication

Customer service

Insurance verification

Medical terminology

Electronic health records

Confidentiality

Interpersonal skills

Education

Post-secondary education in medical/healthcare administration

Job description

Community Health Systems, Inc. is seeking an ER Registrar to manage patient intake, registration, and documentation in the Emergency Department at 3690 Grandview Pkwy, Birmingham, AL.

You will verify personal and insurance information and facilitate smooth patient flow. The role requires attention to accuracy, confidentiality, and skilled use of electronic health records and registration software; you will communicate with patients, families, and clinical staff, handle inquiries, collect