ER Registration Specialist: Fast-Paced Patient Access

Grandview Medical Center - Birmingham, AL; Trussville (AL); On-site; USD 21,000 - 30,000; Full time

Job summary

Grandview Medical Center - Birmingham, AL seeks an ER Registrar to manage patient intake and registration in the Emergency Department. You will gather personal, insurance, and medical information, verify accuracy, and uphold confidentiality while delivering high-quality service.

The role supports efficient operations through accurate documentation, insurance verification, and clear communication with clinical and administrative teams.

Qualifications

• Post-secondary education or training in medical/healthcare administration preferred.
• 0-2 years of healthcare front desk/registration experience required.
• 0-2 years of customer service experience preferred.

Responsibilities

• Greet patients and families professionally.
• Register patients for emergency services and collect required information.
• Verify patient identification and insurance details.
• Explain consent forms and obtain signatures.
• Verify insurance coverage and eligibility for billing.
• Collect co-pays and inform patients of financial obligations.
• Document carefully when patient cannot sign or has a family member sign.

Skills

Communication skills

Customer service

Attention to detail

EHR familiarity

Interpersonal skills

Education

Healthcare/medical office administration training

Tools

Registration software

EHR systems

Job description

Grandview Medical Center - Birmingham, AL seeks an ER Registrar to manage patient intake and registration in the Emergency Department. You will gather personal, insurance, and medical information, verify accuracy, and uphold confidentiality while delivering high-quality service.

The role supports efficient operations through accurate documentation, insurance verification, and clear communication with clinical and administrative teams.