ER Registrar: Patient Intake & Insurance Verification

Merit Health River Oaks; Wells (MS); On-site; USD 19,000 - 28,000; Full time

Job summary

Community Health Systems, Inc. is seeking an ER Registrar to manage patient intake and registration in the Emergency Department. You will collect and verify personal, insurance, and medical information, ensuring accuracy and confidentiality while delivering high-quality service to patients and families.

You will support billing, insurance verification, and communication across clinical and administrative teams to help the department run smoothly during busy shifts.

Qualifications

• Post-secondary education or training in medical office administration or healthcare administration preferred.
• 0-2 years of experience in a healthcare setting including patient registration, medical office scheduling, or front desk/admissions required.
• 0-2 years of experience in customer service preferred.

Responsibilities

• Greets patients and families in a professional and compassionate manner.
• Registers patients for emergency services and collects required information.
• Verifies patient identification and insurance details for billing purposes.
• Obtains signatures on consent forms and explains each consent prior to signing.
• Assists patients with understanding insurance requirements and answers related questions.
• Documents carefully when patients cannot sign and notes nursing sign-off when applicable.
• Maintains accurate records and updates insurance plan codes for prompt payment.
• Notifies departments of patient arrivals and follows up on waits during busy periods.
• Maintains confidentiality and handles sensitive information in line with policies.

Skills

Communication

Customer service

Insurance verification

Medical terminology

EHR systems

Confidential information

Interpersonal skills

Calm under pressure

Education

Post-secondary education or training in medical office administration or healthcare administration

Job description

Community Health Systems, Inc. is seeking an ER Registrar to manage patient intake and registration in the Emergency Department. You will collect and verify personal, insurance, and medical information, ensuring accuracy and confidentiality while delivering high-quality service to patients and families.

You will support billing, insurance verification, and communication across clinical and administrative teams to help the department run smoothly during busy shifts.