ER Registration Specialist: Compassionate Patient Intake

Community Health Systems, Inc.; Flowood (MS); On-site; USD 21,000 - 30,000; Full time

Job summary

Community Health Systems, Inc. seeks an ER Registrar to manage patient intake and registration in the Emergency Department.

This role verifies personal, insurance, and medical information, ensures accuracy and confidentiality of patient records, and delivers high-quality customer service to patients and families. The position supports documentation, insurance verification, and cross-team communication to enable efficient department operations while maintaining privacy and compliance.

Qualifications

• 0-2 years of experience in healthcare registration or front desk roles.
• Post-secondary education preferred.
• Knowledge of medical terminology helpful.

Responsibilities

• Greet patients and families professionally and obtain required information.
• Register patients for emergency services and collect personal, insurance, and medical details.
• Verify identity and insurance information and update patient records as needed.
• Obtain signatures on consent forms and explain each consent prior to signing.
• Verify insurance coverage and eligibility for billing purposes.
• Collect co-pays or deductibles and inform patients of financial obligations.
• Communicate with clinical and administrative teams to support efficient operations.
• Maintain patient privacy and accurate documentation across forms and systems.

Skills

Communication

Customer service

Attention to detail

Interpersonal skills

Calm under pressure

Education

Post-secondary education in medical office administration or healthcare administration

Tools

EHR software

Job description

Community Health Systems, Inc. seeks an ER Registrar to manage patient intake and registration in the Emergency Department.

This role verifies personal, insurance, and medical information, ensures accuracy and confidentiality of patient records, and delivers high-quality customer service to patients and families. The position supports documentation, insurance verification, and cross-team communication to enable efficient department operations while maintaining privacy and compliance.