ER Registration Specialist: Compassionate Patient Access

CHS Career Site; Flowood (MS); On-site; USD 32,000 - 42,000; Full time

Job summary

Community Health Systems, Inc. is seeking an ER Registrar to manage patient intake and registration in the Emergency Department.

You will collect and verify personal, insurance, and medical information while ensuring confidentiality and delivering high-quality customer service to patients and families. You will verify insurance details, obtain signatures on consent forms, and coordinate with clinical and administrative teams to support accurate documentation, billing readiness, and smooth

Qualifications

• Post-secondary education or training in medical office administration or healthcare administration preferred
• 0-2 years of experience in a healthcare setting including patient registration, medical office scheduling, or front desk/admissions required
• 0-2 years of experience in customer service preferred

Responsibilities

• Greet patients and families professionally and with compassion.
• Register patients for emergency services and collect required personal, insurance, and medical information.
• Verify patient identification and insurance details and update records as needed.
• Explain and obtain signatures on consent forms, ensuring patient understanding.
• Verify insurance coverage and eligibility for accurate billing.
• Collect co-pays or deductibles and inform patients of financial obligations.
• Document carefully if the patient cannot sign and obtain nursing sign-off when needed.
• Maintain accurate documentation for prompt payment and quick retrieval of visit paperwork.
• Place patient armbands for proper identification throughout the stay.
• Communicate with departments and physicians regarding arrivals and delays.
• Maintain communication during emergency codes and follow emergency plans.
• Perform other duties and maintain regular attendance.

Skills

Communication

Customer service

Attention to detail

Electronic health records

Education

Medical office administration

Job description

Community Health Systems, Inc. is seeking an ER Registrar to manage patient intake and registration in the Emergency Department.

You will collect and verify personal, insurance, and medical information while ensuring confidentiality and delivering high-quality customer service to patients and families. You will verify insurance details, obtain signatures on consent forms, and coordinate with clinical and administrative teams to support accurate documentation, billing readiness, and smooth