ER Patient Access Specialist – Registration & Fin Counsel

Banner Health; Casper (WY); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health, dental, vision

401(k) with company match

Tuition aid

Job summary

Banner Health in Casper, Wyoming is seeking a Patient Access Services Representative to be the first point of contact for patients. You will greet patients, verify insurance, collect financial information, and register patients for services in a fast-paced hospital environment.

You will work with clinical teams to ensure accurate documentation, payments, and scheduling while delivering exceptional customer service.

Qualifications

• High school diploma/GED is required.
• Experience in patient financial services or insurance processes preferred.
• Strong interpersonal, oral, and written communication skills; proficient with common office software.

Responsibilities

• Greet patients and verify insurance and demographics.
• Register patients and collect financial responsibility details.
• Ensure accurate documentation and compliance across systems.
• Collaborate with clinical teams to improve patient flow and satisfaction.
• Utilize multiple systems to manage intake, registration, and record-keeping.

Skills

Customer service

Interpersonal communication

Typing

Office software

Insurance verification

Education

High school diploma/GED

Associate’s degree preferred

Tools

EHR systems

CMS compliance forms

Job description

Banner Health in Casper, Wyoming is seeking a Patient Access Services Representative to be the first point of contact for patients. You will greet patients, verify insurance, collect financial information, and register patients for services in a fast-paced hospital environment.

You will work with clinical teams to ensure accurate documentation, payments, and scheduling while delivering exceptional customer service.