Patient Access Concierge - Front Desk & Scheduling

Gastro Care Partners; Casper (WY); On-site; USD 24,000 - 28,000; Full time

Benefits offered by this job

Full benefits

Job summary

Gastro Care Partners in Casper, Wyoming, is seeking a Patient Access Representative to be the first contact for patients. This in-person, full-time role supports registration, scheduling, and check-in with a commitment to compassionate service and accuracy.

The position requires a high school diploma, healthcare front desk experience preferred, and basic proficiency with EMR systems. Join a growing team dedicated to patient-centered care and operational excellence.

Qualifications

• High school diploma or equivalent required.
• 1+ year of experience in healthcare, front office, or customer service preferred.
• Strong communication and interpersonal skills with a patient-centered approach.
• Proficiency with EMR systems preferred.
• Ability to multitask and stay organized in a high-volume environment.

Responsibilities

• Warmly greet patients, families, and visitors, ensuring a positive and professional first impression.
• Register patients and verify all necessary demographic, insurance, and medical information.
• Provide patient education regarding procedure preparation, insurance requirements, and billing processes.
• Schedule patients for various clinical services with accuracy and efficiency.
• Answer incoming phone calls, address inquiries, and direct calls appropriately.
• Perform clerical and administrative duties to support daily operations.
• Maintain confidentiality and safeguard sensitive patient information to ensure HIPAA compliance.

Skills

Patient communication

Customer service

Multitasking

Attention to detail

Education

High School Diploma or equivalent

Tools

EMR systems

Job description

Gastro Care Partners in Casper, Wyoming, is seeking a Patient Access Representative to be the first contact for patients. This in-person, full-time role supports registration, scheduling, and check-in with a commitment to compassionate service and accuracy.

The position requires a high school diploma, healthcare front desk experience preferred, and basic proficiency with EMR systems. Join a growing team dedicated to patient-centered care and operational excellence.