ER Patient Access Specialist — Front Desk & Billing

Tyvan LLC; Covington (KY); On-site; USD 36,000 - 54,000; Full time

Job summary

Tyvan LLC is seeking a Patient Services Representative (PSR) to support the Emergency Center’s operations. The role emphasizes strong communication, organization, and confidentiality to ensure smooth patient check-in/out and accurate billing information.

Responsibilities include front desk duties, financial processing, cleanliness, and collaboration with physicians and staff. Prior ER or hospital PSR experience is preferred; high school diploma required. This is an on-site position in Kentucky.

Qualifications

• Strong communication skills and organizational abilities required.
• Experience in patient registration, admitting, and ER scheduling is preferred.
• High school diploma or equivalent required.

Responsibilities

• Front Desk Operations: greet patients, determine needed services, collect demographics and signatures, log patient data, answer phones, maintain a welcoming environment.
• Financial Responsibilities: collect co-pays, reconcile patient accounts, maintain ledgers.
• Facility Cleanliness: help keep patient areas and restrooms clean and orderly.
• Communication Skills: interact courteously with patients, families, physicians, and staff, upholding center values.
• Professional Development: attend monthly meetings and participate in performance improvement activities.
• Other Duties: assist management with tasks or projects as assigned.

Skills

Communication skills

Organizational skills

Patient confidentiality

EMR proficiency

Education

High School Diploma or equivalent

Tools

EMR/EHR systems

Job description

Tyvan LLC is seeking a Patient Services Representative (PSR) to support the Emergency Center’s operations. The role emphasizes strong communication, organization, and confidentiality to ensure smooth patient check-in/out and accurate billing information.

Responsibilities include front desk duties, financial processing, cleanliness, and collaboration with physicians and staff. Prior ER or hospital PSR experience is preferred; high school diploma required. This is an on-site position in Kentucky.