ER Front Desk & Patient Services Specialist

Tyvan LLC; Apex (NC); On-site; USD 32,000 - 46,000; Full time

Job summary

Tyvan LLC seeks a Patient Services Representative to support the Emergency Center’s check-in/check-out processes. The role emphasizes strong communication, organization, and adherence to patient confidentiality and safety standards.

Key duties include greeting patients, collecting demographics, billing-related signatures, and maintaining logs. ER/clinic registration experience is preferred, with ongoing staff development expected.

Qualifications

• High school diploma or equivalent is required.
• Minimum of 2 years of experience as PSR in a Hospital/ER/Clinic.
• Experience in medical registration, admitting, and scheduling in an ER setting is preferred.
• Strong communication and organizational skills; commitment to patient confidentiality and safety.

Responsibilities

• Greet patients and guests with a cheerful demeanor and assist with check-in/check-out.
• Determine needed services and direct patients accordingly.
• Collect demographic information and ensure proper signatures for billing accuracy.
• Maintain patient information logs and manage phone inquiries professionally.
• Handle office supplies and keep a clean, welcoming environment.

Education

High School Diploma or equivalent

Tools

Electronic Medical Records (EMR)

Job description

Tyvan LLC seeks a Patient Services Representative to support the Emergency Center’s check-in/check-out processes. The role emphasizes strong communication, organization, and adherence to patient confidentiality and safety standards.

Key duties include greeting patients, collecting demographics, billing-related signatures, and maintaining logs. ER/clinic registration experience is preferred, with ongoing staff development expected.