ER Intake & Insurance Verification Specialist

Northwest Health Porter; Valparaiso (IN); On-site; USD 25,000 - 30,000; Part time

Job summary

Community Health Systems, Inc. is seeking an ER Registrar to manage patient intake and registration in the Emergency Department. You will gather personal, insurance, and medical information while upholding confidentiality and delivering high-quality customer service.

In this role, you will verify insurance details, collect co-pays, explain requirements, and support accurate documentation and efficient check-in processes in a fast-paced clinical setting.

Qualifications

• Post-secondary education or training in medical office administration or healthcare administration preferred.
• 0-2 years of experience in healthcare registration or front desk settings preferred.

Responsibilities

• Greet patients and families warmly to create a positive first impression.
• Register patients for emergency services and collect required personal, insurance, and medical information.
• Verify patient identity and insurance details; update patient records as needed.
• Explain and obtain signatures on consent forms and document any patient limitations.
• Verify insurance coverage and eligibility for billing purposes.
• Collect co-pays or deductibles and explain financial obligations to patients.
• Assist with understanding insurance requirements and resolve related questions.
• Document reasons when a patient or family signs forms via proxy or nursing sign-off when needed.
• Maintain proper identification with patient armbands and notify physicians or departments of arrivals or delays.

Skills

Strong communication

Customer service

Insurance verification

Medical terminology

Attention to detail

Calm under pressure

Education

Post-secondary education in medical office administration or healthcare administration

Tools

EHR software

Job description

Community Health Systems, Inc. is seeking an ER Registrar to manage patient intake and registration in the Emergency Department. You will gather personal, insurance, and medical information while upholding confidentiality and delivering high-quality customer service.

In this role, you will verify insurance details, collect co-pays, explain requirements, and support accurate documentation and efficient check-in processes in a fast-paced clinical setting.