Night ER Registrar: Patient Intake & Insurance Verification

Community Health Systems, Inc.; Naples (FL); Sur place; USD 21 000 - 28 000; Plein temps

Résumé du poste

Community Health Systems, Inc. is seeking an ER Registrar to manage patient intake and registration in the Emergency Department.

You will gather and verify personal, insurance, and medical information while ensuring accuracy and confidentiality, delivering high-quality service to patients and families. The role supports efficient department operations through accurate documentation, insurance verification, and communication across clinical and administrative teams, while remaining calm and

Qualifications

• Post-secondary education or training in medical office administration or healthcare administration preferred
• 0-2 years of experience in a healthcare setting including patient registration, medical office scheduling, or front desk/admissions required
• 0-2 years of experience in customer service preferred

Responsabilités

• Greet patients and families in a professional and compassionate manner.
• Registers patients for emergency services, obtaining all required personal, insurance, and medical information.
• Verifies patient identification and insurance details, updating records as needed.
• Obtains signatures on consent authorization forms and explains each consent.
• Verifies insurance coverage and eligibility for billing purposes.
• Collects patient co-pays or deductibles and informs patients of financial obligations.
• Assists patients with understanding insurance requirements and resolves questions.
• Documents thoroughly when the patient cannot sign and notes nursing sign-off if needed.
• Verifies insurance and identifies proper plan codes for accurate payment.
• Compiles necessary paperwork for quick retrieval and processing of visits.
• Places armband on each patient for identification.
• Notifies department or physicians of patient arrival and follows up if waiting too long.
• Maintains communication during emergency codes and alerts the facility as needed.
• Performs other duties and maintains regular attendance.
• Complies with all policies and standards.

Connaissances

Communication skills

Customer service

Insurance verification

EHR systems

Attention to detail

Formation

Post-secondary education in medical/healthcare administration

Outils

Registration software

Description du poste

Community Health Systems, Inc. is seeking an ER Registrar to manage patient intake and registration in the Emergency Department.

You will gather and verify personal, insurance, and medical information while ensuring accuracy and confidentiality, delivering high-quality service to patients and families. The role supports efficient department operations through accurate documentation, insurance verification, and communication across clinical and administrative teams, while remaining calm and