Remote Patient Financial Navigator

Hematology Oncology of Indiana PC; Indianapolis (IN); On-site; USD 24,700 - 41,176; Full time

Job summary

Hematology Oncology of Indiana PC in Indianapolis is seeking a Financial Counselor to assist patients with financial responsibilities and coordinate payment plans. The role includes working closely with insurance companies to manage pre-certifications and discuss patients’ fiscal responsibilities.

The successful candidate will have at least two years of experience in healthcare, strong customer service skills, and proficiency in MS Office. This position demands effective communication and critical thinking in a fast-paced environment.

Qualifications

• Minimum of two years prior experience in healthcare field.
• Ability to calculate patients' responsibility and insurance co-pay.
• Excellent problem solving and time management skills.

Responsibilities

• Monitors and coordinates pre-certification and prior authorization.
• Reviews patients' treatment plans and identifies insurance coverage.
• Communicates with providers and nursing staff regarding patient finances.

Skills

Healthcare customer service

Medical terminology

Insurance verification

Cash handling

Communication skills

Education

High School Diploma or GED

Further education or degree

Tools

MS Office (Word, Excel, PowerPoint, Outlook)

Job description

Hematology Oncology of Indiana PC in Indianapolis is seeking a Financial Counselor to assist patients with financial responsibilities and coordinate payment plans. The role includes working closely with insurance companies to manage pre-certifications and discuss patients’ fiscal responsibilities.

The successful candidate will have at least two years of experience in healthcare, strong customer service skills, and proficiency in MS Office. This position demands effective communication and critical thinking in a fast-paced environment.