Equipment Reservation Specialist

U-Haul International, Inc.; Brunswick (ME); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Prescription plans

Paid holidays

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Life insurance

Dental & Vision Plans

Disounts on Apple products

Job summary

U-Haul International, Inc. in Brunswick, ME is seeking a Reservation Manager Agent to join a team-driven, fast-paced environment. You will support customers, field teams and U-Haul dealerships with reservation placement and equipment distribution, ensuring optimal inventory balance by demand.

The role emphasizes excellent customer service and multitasking in a dynamic setting. Responsibilities include reviewing reports to improve availability and accuracy, assisting with the U-Box product, and

Qualifications

• High school diploma or equivalent
• Proficient in customer service, time management and multitasking
• Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email

Responsibilities

• Assist with calls from and to customers.
• Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
• Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
• Assist with the Company’s U-Box portable storage product.

Skills

Customer service

Time management

Multitasking

Office equipment

Education

High school diploma or equivalent

Tools

Microsoft Word

Email

Job description

U-Haul International, Inc. in Brunswick, ME is seeking a Reservation Manager Agent to join a team-driven, fast-paced environment. You will support customers, field teams and U-Haul dealerships with reservation placement and equipment distribution, ensuring optimal inventory balance by demand.

The role emphasizes excellent customer service and multitasking in a dynamic setting. Responsibilities include reviewing reports to improve availability and accuracy, assisting with the U-Box product, and