Equipment Rental Specialist

Hawthorne Machinery Co.; Oceanside (CA); On-site; USD 38,000 - 50,000; Full time

Benefits offered by this job

Competitive Compensation

Medical, Dental and Vision plans

401(k) Plan + Company Matching

Paid Time Off (PTO) Pay

Tuition Reimbursement

Company-Supplied Uniforms

Job summary

Hawthorne Cat in Oceanside, CA is seeking a Rentals Coordinator to manage short-term rental equipment under the Rental Supervisor. You will quote rates, prepare rental documents, arrange delivery, track equipment, and ensure accurate billing.

Experience in rental or construction industry preferred; high school diploma; strong PC skills and a valid CA license required. Join a team committed to service excellence and community impact.

Qualifications

• High school diploma or equivalent.
• Must have 2 years general office or retail experience.
• Must have 2 years of customer service experience.
• Experience in Rental Equipment or Construction industry preferred.
• Ability to work well under pressure or with changing priorities.
• PC skills required, familiar with AS400 a plus.
• Must have a valid CA Class C License and a clean driving record.

Responsibilities

• Quotes customer daily, weekly and monthly rental rates and rents out the equipment.
• Explains terms and conditions of the rental to the customer.
• Prepares rental agreement, insurance form, invoicing and all required documents to consummate the transaction.
• Arranges the delivery and/or pickup of equipment with the shop or contract haulers.
• Keeps track of all equipment out on rent and in the rental fleet.
• Logs daily activity and contacts customers for additional days if not returned on time.
• Responsible for collection of payment when customer is a cash customer.
• Returns equipment, issues credit and handles additional billing as needed.
• Checks for damage and coordinates with service for fueling, repairs, etc.
• Bills customer for cost of repair with Rental Supervisor approval.
• Gathers and compiles rental activity information and prepares monthly utilization reports.
• Recommends models of equipment to be added or removed from the rental fleet.
• Serves customers in a courteous and diplomatic manner.
• Maintains good communications with all contacts.
• Ensures messages receive prompt attention with sufficient information for callers.

Skills

Customer service

Office experience

AS400 familiarity

PC skills

Education

High school diploma or equivalent

Tools

AS400

Job description

Hawthorne Cat in Oceanside, CA is seeking a Rentals Coordinator to manage short-term rental equipment under the Rental Supervisor. You will quote rates, prepare rental documents, arrange delivery, track equipment, and ensure accurate billing.

Experience in rental or construction industry preferred; high school diploma; strong PC skills and a valid CA license required. Join a team committed to service excellence and community impact.