Client-Focused Rental & Sales Coordinator

Coastal Construction Equipment LLC; Fort Lauderdale (FL); In loco; USD 46.000 - 64.000; Tempo pieno

Descrizione del lavoro

Coastal CAT’s rental services division seeks a Rental Coordinator to manage customer accounts, drive rental and sales revenue, and oversee day-to-day operations. You will greet customers, quote rates, process contracts, and coordinate with service, hauling, and sales teams.

The role requires strong customer service, communication, and organizational skills. Some field interaction and showroom upkeep are involved in a collaborative environment.

Competenze

• Customer-first mindset and strong service orientation.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.

Mansioni

• Drive rental and sales revenue growth through account management and prospecting.
• Manage end-to-end customer experience from order to delivery, coordinating with internal teams.
• Quote rentals, sales, and transportation rates to support profitability goals.
• Process rental contracts, invoices, and inventory reconciliations accurately and on time.
• Communicate equipment availability and assist outside sales with order processing.
• Track missed opportunities and provide feedback for fleet adjustments.
• Achieve goals for revenue, customer satisfaction, retention, and new account acquisition.

Conoscenze

Customer service orientation

Verbal communication

Written communication

Organizational skills

Multi-tasking

Formazione

College degree or relevant experience

Strumenti

CRM

Descrizione del lavoro

Coastal CAT’s rental services division seeks a Rental Coordinator to manage customer accounts, drive rental and sales revenue, and oversee day-to-day operations. You will greet customers, quote rates, process contracts, and coordinate with service, hauling, and sales teams.

The role requires strong customer service, communication, and organizational skills. Some field interaction and showroom upkeep are involved in a collaborative environment.